Video: Clean Revenue, Clean Books: Why Verified Revenue Is the Foundation of Financial Clarity in Healthcare | Duration: 2424s | Summary: Clean Revenue, Clean Books: Why Verified Revenue Is the Foundation of Financial Clarity in Healthcare | Chapters: Webinar Introduction (8.02s), Revenue Quality Importance (133.625s), Understanding Audit Processes (259.765s), Verified Revenue Importance (430.71s), Documentation and Audits (1197.955s), Verified Revenue Importance (1531.895s), Financial Clarity Benefits (1672.675s)
Transcript for "Clean Revenue, Clean Books: Why Verified Revenue Is the Foundation of Financial Clarity in Healthcare":
Alright. Alright. Yeah. I think we're good to go here. Appreciate everyone joining. I give maybe a minute or two for everyone else to start trickling in, but I'm happy to be here with Ethan and the the Flychain team. Really exciting webinar here. Yeah. Yeah. We're pumped. You know, we're gonna be talking to talking today about the, you know, importance of clean revenue, clean books. What does clean revenue mean? You know, that's, what Aiden's gonna from Bralien will be talking a lot about today. Before we also kinda jump into the meat of of this, I think a big through line that you wanna keep in mind throughout this presentation is audit readiness. And it wasn't in our title, but it it is something that is, you know, really, really important, and it's something that we also take very seriously at at Flychain and, obviously, Brelium. That's that's why they're here. And because we kinda see, like, the detrimental impact an audit can add on a business. It's time intensive, resource intensive, can impact cash flow, can have clawbacks, right, which can be, you know, in some cases, a nail in a coffin. So as we talk today, I encourage everyone to, like, take an honest look at your business. And and if an auditor were to come knocking tomorrow, you know, would you be ready? And so with that, Aiden, I'd love for you to kinda introduce yourself a little bit, kick us off today. I'll start sharing the the presentation. And, yeah, excited for some good content. And by all means, if you have questions, feel free to throw them in the chat. We'll try and address them either in real time, and we'll have certainly a Q and A at the end. But, yeah, Aiden, maybe if you wanted to kick us off, I'll actually share our little presentation here that we put together, and we'll rock and roll. Alright. Yeah. 100%. And thanks, Ethan, for the for the intro there as we get the screen up and running here. Yeah. But I'm Aiden from Bralium. I work on the partnerships team here, really excited to kinda be alongside Ethan and the Flychain team and our our partnership. We work with a lot of health care operators who are thinking deeply about growth, margin stability, access to capital, and the conversation we're having today really sits right at the center of those priorities, I think. And just to kinda kick it off there, Ethan, I'm not seeing the the screen here. Are you you able to to share the presentation? I thought I was. Hold on a second. Is that Sharon for you? There we go. Okay. Yeah. We're we go. and running. There we. go. Alright. So a 100%. And, yeah, why revenue quality matters now. Just kinda wanted to start here by framing kinda core challenge that we see across health care organizations. You know, most practices don't realize how much revenue quality influences the accuracy of their financials and the decisions that are built on top of those financials. Right? And when a claim gets paid and the money hits the bank account, it's very easy to treat that revenue as final. And it shows up in financial statements. It supports your margins, and it informs your planning. But as we know, in health care, revenue doesn't become truly durable just because it's been collected. We're operating in an environment where payer audits are more frequent, clawbacks are more common, and lenders are underwriting more carefully. And, that really means that the difference between collected revenue and verified revenue matters more than ever. So, you know, revenue quality directly impacts forecasting growth decisions and access to capital. And if the revenue layer isn't solid, everything built on top of that carries much more risk than it actually appears to. Yeah. Totally. I also wanted to to take a like, what do we mean by clawbacks and and things? Like, what is an audit? Because at the end of the day, that's. kind of what we're talking. about here. So I always like to to maybe just start by, like, taking a step back. So, like, what is an audit? Where does it, you know, come from? So, generally, it's gonna be coming from your payers. Right? It's it's gonna be Medicaid, commercial insurers, managed care organizations. What triggers them? I think we've seen things like high high billing volume, or billing patterns that kinda stand out statistically. Obviously, if there have been complaints about your business. And then there's just random selection. Right? And so that's sort of, what happens or sorry. What is an audit fee? What are they looking at? I think they're looking at the documentation. We're We're gonna gonna get into that today. The authorization records matching. what was also billed, you know, those session notes, are they complete, timely, and are they signed? They are like, I literally just talked to a business this morning that was having issues because there was not a signature. Supervision ratios have been really common, especially in in certain industries, I would say, like, you know, ABA therapy, RBT versus BCBA time, whether the billed CPT codes match the documented services, and, obviously, like, duplicate billing. And so how. does it work? Like, what does what does it mean when you get audited generally? And, Aiden, feel free to chime in, but we'll see you kinda receive, like, a records request. Right? And so you then have to submit all of this, like, clinical documentation for the the dates in question. The payer's gonna review that, and they may request, like, repayment if they find discrepancies. And you can definitely appeal those find those findings. I'd also say that we've also seen a pretty material uptick in Medicaid audits. They're looking for, like, overpayments that they can recoup, you know, funds going back several years. Sometimes they actually involve, like, on-site visits. And so, just to to point that out, we're seeing a big uptick in Medicaid audits. There's a lot going on in our, you know, country that's that's causing that. And, you know, maybe last thing, what you should have ready. So, like, those complete, you know, session notes for every session, signed treatment plans, authorization documentation that actually matches those billing codes, supervision logs, caregiver training documentation, you know, staff credentials and supervision agreements, clear intake, consent records. There's just so much that goes into this. So I just wanted to kinda set the stage there and actually turn it back over to Aiden because that is, Relium's kind of bread and butter in so many ways. And so with that, I just wanted to kinda set the stage on, like, why this topic has kinda never been more important. Audits are increasing. There's a lot more scrutiny that's coming into the health care universe, and we feel it all day every day among our our customers. Yeah. A 100%. I couldn't have said it better myself. And, you know, we see that time and again, across industries and across health care, as payer scrutiny increases, audits increase. And they can be really scary if you don't have that visibility into your documentation just because, you know, like we see you know, if you've been audited before, you've seen they're pulling notes up from, you know, months, years, before the actual date of the audit. And if you don't have compliance checks in place at that time, if you don't have visibility, that's where we really get into the meat of this presentation around verified revenue. How can you be sure that, you know, a few years down the line, if you get audited, that you won't have to pay back five, six, even 7 figure, you know, recruitments back to the the payers that are, you know, going over your documentation. Completely. And that, again, can be a nail in the coffin at times. So we always like to chat about revenue quality versus revenue volume. So not all revenue is created equal. I think that's quite clear to us you know, from our financial purview here. Eiden, we'd love for you to just kinda chat a little bit about this, and I'll chime in as well. Yeah. Yeah. 100%. Not all revenue is created equal. And one of the most kinda important mindset mindset shifts, in this conversation, I think, is that recognizing that not all the revenue is is going to be, you know, equal. There's verified revenue, booked revenue, you know, billed revenue. It all kinda differs. And in most financial systems, you know, it moves through the stages. Right? And we often treat each of these stages as if it represents, the same level of certainty, I guess you could say, Yeah. but they're actually very different in terms of levels of reliability. You know, starting with booked revenue, you know, those are the services rendered and recorded in your system. You know, it reflects the operational activity, if you will, and it tells you that the care was actually delivered. And then, you know, moving down the line there, you have the the billed revenue where the claims are actually submitted to payers for reimbursement, and you've translated documentation into, you know, a reimbursement request and still haven't reduced risk, however. Right. Again, continuing down the line, collected revenue. That payment is eventually received, and this is where most organizations, you know, psychologically, they treat this revenue as final. The money's in the bank. It is there. It shows up on your financial statements. It supports your margin. But, obviously, in health care, collected revenue is not the same as secure revenue just because of, you know, the nature of audits and clawbacks that could happen in the future. And that's why we like to say that, you know, the highest standard of revenue is verified revenue. That revenue that can withstand an audit. It can withstand a clawback and and pair scrutiny. The revenue where documentation, coding, billing are aligned and defensible. And this distinction is really critical, I think, because financial clarity doesn't necessarily depend on how much revenue you generate, but depends on how much revenue is truly durable over time. And, you know, I I really think that that this distinction here is really important to make, especially as you analyze the growth of your business and making sure that down the line, you're protected, you know, moving forward. Love it, man. Love it. Yes, this is kind of interesting. I'll take a shot at this. So like we think revenue is reliable, especially, like, when it hits your bank account. And I'll be I'll be the first one to tell you, aside from, like, clawbacks, I actually kind of had historically operated under this notion. Right? And then we really started learning more about our customers, how audits impact them. Obviously, our partnership with with Brelium, I think, has really, you know, kind of emphasized the importance of integrity. Other thing I I did wanna highlight actually is if you think about those four these four, you know, kinda stages, book revenue. One thing that we actually see a lot of customers when we talk to them and I ask, like, hey. You know, intro call. How is revenue? What does revenue look like? I actually oftentimes get quoted build revenue. And so I think that's another really big distinguishing factor because not all revenue is created equal. Not all claims are created equal. And I think it's important to understand it's not what's outstanding that you should be, like, thinking about what's running, like, to to plan for your business. It's actually that kinda more collective revenue or without agreed charges because some customers, they'll they'll bill out more than they're expected. And they're thinking about, like, oh, we're gonna get that full amount in, but they've actually billed more maybe than their rate. And then, also, it's making the assumption that every single one of those claims, even if it is smooth, is getting paid. So there's, like, haircuts that we wanna put. And it's really the whole notion of just, like, further verifying that revenue throughout its journey until it gets to that verified revenue state. Kinda going back here, we really like to highlight also now just, like, the importance of the verified revenue. And what does that mean for your business? We'll dig into this in a in a little bit more granular detail. But understanding your revenue and your margins is arguably, like, one of the the things that we focus on most here at Flychain. Another thing that we see that poses challenges is is not, like like, breaking revenue and expenses granularly. You know, you're gonna hear us say, not all revenue is created equal, especially if your margin on that revenue is not so good. And so I think one thing that we really like to highlight is by breaking down the revenue and understanding your margin from each of those payers, generating revenue from a margin or a payer that's giving you a 50% margin is very different from revenue being generated. So it's actually, like, not just the verified revenue, but understanding where is this revenue coming from, what is the predictability of that revenue from a time standpoint, like is it always paying every third Thursday of the month or is it an average of forty five days? Each payer is different. So we wanna understand that both from a time standpoint as well as what is the expected collectible value of that outstanding amount that you have, because usually we have to haircut that by 10%, 20%, depending on the nature of your business. Last thing, we're gonna spend more time on this, but the lenders view of risk. So, so much of what we try and do when these conversations is prepare for the future. So Adrian was talking about earlier, like, they can go back years, and you might have actually now maybe five years into your business two years ago really, really buttoned all this up, but that doesn't mean the first three years were are are not off the table to be recouped. So lenders actually really review verified revenue and kinda weight that probably most heavily than than any other financial metric or, you know, that represents the financial health of your business. So this is now where we go kind of thinking about clean financials, give you the basis to make accurate decisions. Where revenue risk really starts, we're gonna go more into all of these things, but I did wanna to let Aiden kinda walk through what constitutes verified revenue it really starts kinda from the beginning of the journey. So, Hayden, we'd love for you to to kinda just walk us through this. Pretty get in the weeds here. Our our customers and and audience really wants to to to learn this. So, yeah, maybe walk us through this and and what then constitutes verified revenue here for us. Yeah. A 100%. And kinda like we were chatting about before, it it all starts a lot earlier than you think. It starts at this point of clinical documentation. You know, it's that downstream effect from here where you can see results, and, eventually, at the end of it, you could be facing an audit with clawbacks because you didn't have, you know, this risk shored up at the beginning. And when we talk about the the risk starting at the clinical encounter, like, what does that mean? We're being very literal. So revenue doesn't become vulnerable when a claim is denied, but becomes vulnerable the moment documentation fails to fully support what was done, why it was done, and how it was built. Right? And at the clinical level, risk usually doesn't look dramatic. It looks subtle. And it's really hard to catch, like, incomplete or inconsistent documentation, notes that don't fully support, the level of service billed, missing or vague medical necessity justification. All of this in your QA and compliance process, that you could be looking for is really hard to do time and again consistently a 100 of the time across a 100% of your documentation. And, you know, none of these issues necessarily prevent a claim from being submitted and often might not even prevent a claim from being paid out, but that's what makes it so dangerous. Right? Because these gaps happen before a claim is ever submitted, and if you're not gonna be able to catch them, they're gonna be invisible to most billing teams. And, you know, that that downstream workflow from the documentation, the billing teams are operating on the assumption that this documentation that they receive is aligned and defensible when it really might not be the case. And finance is even further removed. You know, your finance team, they see the aggregated numbers. They see revenue totals. But, again, they don't see where it starts in that documentation quality. All the risk that belongs in the documentation side lives upstream from all these teams and all these processes, and it lives inside the actual chart or session note that you have. So when we talk about verified revenue, we're really talking about strengthening this first layer. You know, because documentation layer is fragile, the revenue layer may look solid, but it's carrying a lot of hidden exposure. You know? You're only as strong as as your as your weakest link. And if documentation quality isn't up to par, you know, this could really affect you in the downstream. Yeah. I don't want to slow your roll, but did wanna just ask a question. So in that example, Yeah. like, in that example I kinda gave before, let's say a business has been around for five years. And in the last year or two, they've, like, really honed in this process, whether it's through Bellyum or, you know, themselves, what have you. In your experience, like, what would what would you advise the people who have maybe that first three years where they didn't have the right processes in place? Like, what what do you do, or what do you advise people to do to try and right the ship to kind of, like, further mitigate the risk on that historic couple of years where, you know, you're running around probably like a chicken with your head cut off building this business, might have had not have had, like, a, the the knowledge of this or the resources. So what what do you do in that scenario to kinda, like, retroactively try and, you know, stabilize and and create, like, the real integrity, of this data to get to get through an audit? Yeah. It's a great question. And, you know, anyone who started a a health care business, a clinic, even a provider yourself, you understand that when starting these businesses, it's it's a mess at the beginning. There's so much to handle to balance. And a lot of times, it takes a few years, if not more, to get the correct processes in place to make sure that you mitigate any risk down the line, operate efficiently, and really hone in on, the stuff that works. Obviously, those first couple years, you might not be, you know, documenting as well as you could be. You might not be operating as efficiently as you could be, but what's really important is that you get that in line as quickly as possible, and investing in resources, whether that be new team members, new technology, to really help you shore up that risk as early as possible because, you know, that is an expense, to start when, you know, you might not be having that much revenue come in. But, however, if you have plans to grow down the line, that's gonna save you a fortune just because of the risk that it mitigates the, the time and money that it saves you. When you reach a point in your business where you can breathe a little bit and set up those processes, the sooner is always the better. Great. Thank you for that. I'll let you get back to a regularly scheduled programming here. Of course. Of course. Yeah. Document. So kinda moving on here. Yeah. Yeah. Yeah. Just wanna talk about documentation gaps in terms of creating billing exposure. So if we kinda go to the next slide here, I wanted to walk through how these gaps actually turn into financial exposure, because this is really where the disconnect becomes very real. Right? It begins with a claim that passes initial review. The documentation is submitted. The claim is adjudicated. And from the payer standpoint, everything appears clean. Payment is issued. Operationally, it feels like a win. Revenues deposited, recorded, reflected in your monthly financials. And that moment, there's no visible indication that anything's wrong. Right? Right. But the problem is the revenue may support reported margins. It may influence hiring decisions. It may factor into expansion planning or capital discussions. And, again, this looks earned and finalized internally, but the problem is down the line, like we were talking about earlier, months, sometimes years later, a payer audit surfaces. You know? Instead of reviewing the claim at a surface, the payer really is gonna evaluate under a stricter standard, and they're gonna examine the clinical documentation very closely. And they look at medical necessity. They assess whether the complexity build was fully supported. They evaluate whether modifiers and session details align, all the nitty gritty stuff that really goes into documentation. And this is where those small documentation gaps that you could possibly miss, really become material exposure. Right? Totally. And it's, I think, really important to understand why these audits are happening more frequently because payers are under pressure to control costs with, FWA, you know, kinda going across The US. Regulatory oversight has increased. Data analytics have become, you know, far more sophisticated, and today, payers are using pattern recognition, and using that to identify providers, service lines, billing behaviors that deviate from norms. So when certain codes are billed at, you know, say, higher than average rates or when utilization patterns look aggressive, it can automatically trigger one of those audits. And they're no longer rare or random events. They're actually part of the operating environment that exists today. Yeah. So think that's many of these yeah. Go, ahead, go. Sorry. No. You're good. You're good. Yeah. I'm. I was just there just wanted. to double click on that because this is like like, it's like audit time. Right? People are getting audited at a pace that we had we have never seen before, and it's definitely, like, the regulatory landscape, which I I think most people are quite aware of. Like, the the you if know, you're reading the news, you're operating a health care business, hopefully, you have a pretty good pulse on what's happening. But then I don't wanna discount the the technology portion of this. Like, there's so much new, like, you know, call it AI being able to, like, ingest all this information that historically was done manually. And so it limited the actual number of audits that could occur and the scope of those audits. Maybe they were only looking at, like, five or 10% of your overall, you know, documentation. Now they can do everything, and they can do it to kind of a an infinite number of businesses these days. And so, again, it's, like, not just the regulatory, but the the, like, the technology that's come out in the last two, three, four years just gives them all of the resources to do this at scale. So, again, that's, something to be, like, very intimately aware of beyond what's happening on the regulatory side. Yeah. A 100%. Like, they are quickly gaining access to technology like Brilliant to really help them in that that audit, that review of documentation that they can do much quicker, much more efficiently, and in theory, reach, you know, many, many more providers than they could before. Yeah. And with that, what's so scary is that be even if they find, you know, some documentation errors in a certain percentage of your notes, they're able to extrapolate past that and be like, if you you know, we reviewed 10% of your notes. We found x amount to be to be faulty, to be, you know, subject to callback. Let's extrapolate that number, and it really, you know, expands the kind of financial burden that comes on to you to pay that back, because they're able to, you know, reach a number that, you know, maybe they didn't review a 100% of your notes, but they're able to get there because of the extrapolation that they do. Yeah. Yeah. Totally. I guess, like, it's not all doom and gloom, though, because much like they're using technology to, you know, expand their audit footprint, if you wanna call it that, our customers can actually use similar technology to do internal audits and really have that, like, best offense, good defense, prepare for an audit. So, again, there's two sides to. every coin. I just, you know, wanna. make sure that we're not. all all. do. A 100%. Yeah. No. It can it can definitely be scary, but, you know, why not arm yourself with the the tools that they're arming themselves with? Why not fight fire with fire? Because, you know, at the end of the day, you wanna have a good relationship with your payer, but you have to protect yourself. And you wanna make sure that you're protected and, you know, moving forward that you have confidence in the documents that you're submitting. And down the line, again, back to that main point, you wanna mitigate that risk. Completely. Yeah. Now it's sort of like switching gears a little bit in this conversation from kind of, like, the the audit trail, what you wanna do to make sure that that verified revenue is in fact verified. But that's why Flychain's also on this call where we really love verified revenue because it informs clean books. And this is, again, kind of another through line here. We talk about verified revenue the same way Relium does. It can withstand a clawback. Right? It's it's defensible. The good thing about that is once you have that, it does give you the ability to really take a a very trusting look at your financials. Right? And so when we say that, what we say is you can't really make any business decisions unless they're data driven and the the data, the financial data supports that decision. And so having the clean revenue and the clean books gives us confidence as owners, as partners, and also third parties that might wanna look at your business at some point in time for whatever purpose. It gives you a lot more confidence to make the right decisions. So I do wanna also highlight that, like, revenue protection, it's not just a billing function. It is also that, like, clinical quality issue here. So that is one of the, like, the key takeaways that we wanted to really, hammer home on the Bralium side. Aiden, anything else you wanted to to touch on here? Yeah. No. That that's exactly right. I mean, we tend to think that revenue integrity is something that lives in billing or finance. But by the time billing sees a claim, that risk has already been created or, you know, prevented potentially, inside the clinical encounter. And the verified revenue means that documentation behind every dollar can withstand that scrutiny, and that's what you want. It means that if an audit occurred tomorrow, the story in the chart would be fully supported by the service build. And, you know, that matters because verified revenue is the prerequisite for financials that lenders, operators, CFOs can actually trust. Right? And with that foundation in place, the question kinda becomes, what does that mean for the financial system itself? And, Ethan, I think you guys have, you know, a really great setup and some great thoughts on that as well. Yeah. Totally. Kind of just continuing on here. Just really, like, highlighting the integrity of those books first. It we sound like a broken record. Accurate financials are the basis of, like, understanding your historic and present day performance, but, also, it gives us a very solid foundation from which to forecast and plan. And so if you're planning to hire or planning to grow and your revenue isn't verified, what happens to that growth plan when something does happen from an auditing perspective? So again, it's just best offense again, good defense. Just to double click on some of these things. The importance of those clean books, verified revenue, we talked about forecasting and budgeting. Then the other thing I did, the other two, margin analysis. So, like, this is something we, like, obsess over at fly chain because margin calculations tell us, like, what's good, what's not good, and where to improve. It creates reliable benchmarking as well. It's something that we love doing here. And without reliable financials, without being able to calculate, like, your gross profit and your net profit and benchmark those, you don't really have anything to measure against, and therefore, it's hard to determine what does good actually mean. It's hard to set that north star that you wanna go to if the underlying data and the forecasts don't make any sense. Right? I'd also then we're gonna talk a little bit more about lending, but lendings lending or really any capital provider. If you're, you know, looking to retire and sell your business at some point, there will be some sort of capital transaction there. Verified revenue is a huge advantage when looking to secure some form of of capital. And as an aside, lenders weight revenue pretty much the most, in terms of that underwriting process. Is it good? Is it trending in the right direction? So having that story of our revenue is rock solid just puts you in a different bucket, candidly, from a lot of other health care providers that are looking to access some version of growth capital financing, retirement, etcetera. So lenders trust financials built on verified revenue. That's the key takeaway here. The other thing around like, we have our own, like, AI CFO. For those of you who don't know, we launched that a few weeks ago. It's really cool. Call us. We'll check check it out. But, again, it's similar forecasting. Whether you're using the Flychain AI CFO or you have a fractional CFO or a full time CFO or someone that's helping you out, the concrete financials based on this verified revenue arms the blockchain platform or anyone helping out on the financial side to actually trust the historic data as well as that future planning data. So, again, it's just really important to get this information correct so you can plan with confidence and actually, like, you know, sleep at night, hopefully. I'm not gonna go through every single one of these because some of it is a bit of a a retread. Clear cash flow visibility, if if we know one thing about running a health care business is, like, cash flow is unpredictable. And so having those validated, you know, financials, the whole goal, maybe try and build a little bit of a cash balance. But if you have verified revenue that is predictable over time, it does create much more resilient and predictable cash flow forecasts. So, again, just making sure the the numbers are are buttoned up. Aiden talked on this, previously. Better hiring and growth planning. I can't tell you, you know, the number of customers who've gone through an audit that it it it was really detrimental to their business, And they got audited at a point when they were kind of in growth mode, and the music kinda stopped for them. Cash flow issues started occurring due to this audit. And so their hiring plan, they basically had to, like, stop. Stop hiring, stop growing, pause taking patients off of the wait list because they then had to deal with this, and they weren't clawed back. And so it basically killed their entire growth plan. The other thing maybe from our lens at Flychain or anyone who's doing, like, the books, doing accounting work, there's there's just no surprises. We say fewer, but it prevents us from having to go back and, you know, basically reconstruct the books because revenue was clawed back. So it just gives, it actually just makes whoever's running your books and financials just makes it easier for them by having these kind of processes in place. Better timing, confidence in financing. And then just to go back to the lending piece, so financing, it also gets you, ideally, a lower cost of capital. You can kinda think of lenders if you wanna, like, put yourself into a, lender's shoes. What do they think about? The first thing is, is this person gonna pay me back? Right? Can this business support a repayment? And if your financials aren't clean, that's immediately, like, a red flag that this person might not know what they're doing. If we give them the money, they might go buy a Ferrari. I'm not saying anyone's gonna do that. But if you can present very clean, buttoned up, verified revenue financials, it just, again, takes you to an another echelon in the ability to secure not just secure capital, but secure capital from the right capital provide providers that will give you a lower cost. Lower cost of capital, lower interest rates, are achievable because we can understand your business. Like, every dollar in, every dollar out, it's validated. Here's our, you know, cash flow forecast. It just gives you a a lot more, you know, power to secure capital in whatever form that that may be. So, yeah, financial clarity, capital readiness stack. This is kinda what we've been talking about. So first, verify the revenue. There was a lot that goes into verifying the revenue prior there. But now we have your verified revenue, the clinical documentation, it's gonna be defensible. It can withstand an audit. That then immediately means your books are trustworthy. It's also defensible inputs. That means any sort of CFO level insights or planning are now based on validated data that we can very, very confidently build a business from. We've talked about CFO level insights, confident decisions, and then, ultimately, stronger access to capital. So you can see, what does that work? Working with the Brelium or really buttoning things up, what does that do for your business? It institutionalizes your business overnight. It it it just takes you to a different kind of, type of company on how third parties, lenders, etcetera, fractional CFOs are gonna be able to help out. What operators should evaluate today? Aiden, wanna take a crack at this on the, risk revenue risk? Yeah. A 100%. So what should we evaluate today? Like you said, when we're talking about revenue risk, most revenue fragility, it doesn't show up as a crisis. It kinda shows up as friction. It feels like numbers that require explanation, feels like collections that don't quite line up with activity, feels like audits that take more time and energy than expected, and it feels like the lender conversations that go deeper into validation than you anticipated. And these aren't isolated operational annoyances. They're indicators that the revenue layer may not be fully aligned. And the mistake that many organizations make is addressing the symptoms in terms of, hey. Let's tighten billing workflows. Let's prepare better lender decks. Let's add reporting overlays without examining that that root layer underneath that we've been getting at. And, you know, the goal is clarity. You you wanna really start upstream in terms of clinical documentation. You know, when that foundation is solid, everything else becomes more straightforward. Financial reporting stabilizes. Cash flow becomes more predictable. And financing conversations, like you said, they they shift from, you know, validation to to more strategic. Completely. I love it. Yeah. The other thing too, we we always talk about capital just because, like, it it's what we eat, sleep, breathe here at Flychain. One way to think about this too is, like, if you are in the midst of an audit and looking for capital, that's usually a question people that are running the health care businesses ask you. And if you have an audit in place, it's kind of the equivalent of, like, a lender not lending to you if you are, you know, have a lien on your business from the IRS or the IRS is auditing you. It's just usually a no go. However, if you have the processes in place and it's defensible and that lender or whoever is working with you can confidently say, oh, like, yeah, they're gonna make it through this audit without issue. Their revenue is verified. It kinda kinda removes that, you know, red flag, so to speak. But, yeah, I know we, we've been talking for a while. So we would love to open it up to the group. If you have any, you know, questions, by all means, feel free to to post them in here. We'll give it, like, a a minute or two. I know I did receive a a a text message question during this call, which I'll I'll happily address as well. But yeah, any questions, anyone, know, wanna pick our brains on anything that we spoke about today? Cool. Well, one question that I received here, let me get bring this up. What are the tips and tricks to be prepared? So I think the simplest one is, obviously, like, use Bellyum, but internal audits. Regularly doing that internal audit and, like, looking at yourself in the mirror, bring your entire team or whoever's involved in your organization on this side of the fence, and make sure things are are working right. Make sure that documentation journey is buttoned up. And so doing this and refreshing things while also being mindful of what's happening in the market is probably the best way to be prepared. I'm not the audit expert. Bellyam certainly, has a lot more experience on that. We're just here trying to pick up the pieces when our customers are going through an audit. But I'd I'd. say the biggest way to prepare is, like, again, you'll hear me say it. Your best offense is a good defense, and we're there are partners. There are playbooks to establish that process before an inevitable audit does occur. Yeah. A 100%. Couldn't said it better myself. Like you said, best offense is is good defense and, you know, shoring up that risk at the start of, you know, clinical journey in the documentation before it goes through billing, before the claim gets paid out, before the audit happens, you know, that's the best tip and trick that you can have to to to stay, you know, without risk. I love it. You know, I think I think we're good. If anyone has additional, you know, information for or questions for us, wanna learn more about it, we are we'd love to chat with you. So with that, we also are doing a little bit of a, you know, little bit of of a promo here. So we've got some QR codes. If you wanted to to take advantage of some, you know, some savings there for you, thank you for tuning in. But with that, you know, this was a lot of fun. I learned a lot, and I hate it. Thank you for your time. Yeah. Ethan, thank you as well. It's been great. And, now I really you know, this this kinda narrative around the verified revenue, it it's a really important conversation that needs to be had, and I think it's very applicable to to a lot of people in the audience, a lot of people across health care, especially as they think of how can we grow our business, how can we make sure that we're doing everything correctly. Yeah. Growing your business from a place of strength. It's the. best foundation to set. And, yeah, really appreciate your time, Aiden. Thank you for everyone who attended, and feel free to reach out with us if you have any questions. But we'll let you go on that note. Thank you. care.